Refund Policy
Refund Policy
At 404 Studios LLC, your satisfaction is our priority.
We stand behind our products and want you to feel confident in every purchase. That’s why we offer a 30-day money-back guarantee.
How It Works
If you’re not completely satisfied with your purchase, you can request a refund within 30 days of receiving your order. Here’s how:
-
Contact Us
Email us at support@404studios.com with your order number and a brief explanation of why you’d like a refund. -
Returns (If Applicable)
If we request the product to be returned, we’ll provide you with return instructions. Please ensure the product is securely packaged. Return shipping costs are the responsibility of the customer unless the item was damaged or defective upon arrival. -
Refund Process
Once your return is received and inspected, we’ll process your refund. Refunds will be issued to your original payment method within 7-10 business days.
Non-Refundable Items
- Gift cards
- Products purchased from third-party retailers (please contact them directly for returns)
Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately at support@404studios.com with photos of the damage, and we’ll work quickly to resolve the issue, including sending a replacement or issuing a refund.
Contact Us
If you have any questions about our refund policy, don’t hesitate to reach out. We’re here to help!
Email: support@404studios.com
Phone: +1 (404) 737-2920
Thank you for trusting 404 Studios. We’re committed to providing products you love and peace of mind for your family.